Return and Refund Policy

  1. Introduction

This Return and Refund Policy (“Policy”) explains how Mannschaft Infotech Pvt Ltd (“Company”) handles returns and refunds for items purchased on our website, shop.mannschaftit.com Please review this Policy carefully before placing your order.

  1. Return Eligibility

You may return most items purchased on our website within 10 days of your purchase date. Items must be:

  • In their original condition, with all tags and packaging attached.
  • Unused and undamaged.
  • Accompanied by a copy of your receipt or proof of purchase.
  1. Exceptions to Return Policy

The following items are not eligible for return:

  • Items returned after the [Number]-day return window.
  • Items damaged or used by the customer.
  1. Return Process

To initiate a return, please follow these steps:

  • Visit our website and navigate to the “Returns” page.
  • Enter your order number and email address.
  • Select the items you wish to return and the reason for your return.
  • Print the return shipping label provided.
  • Package the item securely with the original packaging and return label.
  • Ship the item back to the address provided on the label.
  1. Refunds

Once we receive and inspect the returned item, we will process your refund within [15 business days. Refunds will be issued to the original payment method used for the purchase.

  • Standard shipping costs: We will refund standard shipping costs if the return is due to our error or a defective product.
  • Return shipping costs: You will be responsible for return shipping costs unless the return is due to our error or a defective product.
  • Sale items: Sale items may be subject to a different return and refund policy, as specified on the product page.
  1. Disputes

If you are not satisfied with your return or refund, please contact our customer service team at support@shop.mannschaftit.com or +91 7036356760. We will try our best to resolve the issue to your satisfaction.

  1. Changes to Return and Refund Policy

We reserve the right to change this Policy at any time. We will post any changes on our website.

  1. Contact Information

If you have any questions about this Return and Refund Policy, please contact us at support@shop.mannschaftit.com